Terms & Conditions

Org.nr: 556215-2479

Orders are only accepted through sotypicalme.co.uk. We want you to feel secure in your purchase. You are always welcome to contact our customer service team at info@sotypicalme.com if you have any questions about your order.

Placing an order with So Typical Me means that you agree to check your inbox regularly, as all communication regarding your order is done via email. Delivery notification is sent via E-mail.

So Typical Me expresses reservations about the following: lack of inventory, delays, technical problems and incorrect item information. So Typical Me reserves the right to change prices without prior notice. In addition, we reserve the right to cancel an order if extraordinary reasons arise.

Pricing and payment

You can choose to pay with PayPal, G Pay/Apple Pay or Klarna. Through Klarna, we are able to offer invoice payment, payment by installments, credit card payment and direct payment.

Our invoices are sent out by e-mail at the same time as your order ships from us. The invoice expires after 14 days. Additional information and full terms and conditions for Klarnas payment methods can be found at klarna.com/uk/. For PayPal you'll find full terms and conditions at paypal.com/uk/.

The prices of our products are stated in GBP and include 20% VAT. We reserve the right to change prices without prior notice. All customisations of personalised products are included in the listed price.

The price paid at the time of purchase will continue to be valid, regardless of either an increase or a decrease in the prices at a later time.

At checkout, you may view the total price including VAT and any shipping cost. You will also find the complete shipping and payment terms at checkout.

Shipping method

So Typical Me delivers through Royal Mail. At checkout, you can choose between standard non-trackable shipping and a trackable option. If you choose the non-trackable option, neither you nor we can track your order.

Delays and partial delivery

We do our best to deliver your items as quickly as possible, but sometimes delays may arise. We therefore cannot guarantee delivery on a specific day, and delays, though rare, can occur. Orders with multiple products: in such cases, we will send the products we have received. If delays do occur, they will seldom last longer than a few days. When the product has reached us, it takes priority in our shipment queue. It will be sent to you as soon as possible.

Right of withdrawal and Returns

You reserve the right to withdraw and cancel your order as long as you have not selected a payment method. However, if you have paid, the right of withdrawal does not apply according to the Distance Sales Act. This happens because the personalised products are personalised and manufactured according to your specifications and thus have a clear, personal touch. Once you finish the checkout process, So Typical Me (Burde Publishing AB) will automatically start taking steps to create your custom product straight away; therefore, you will not be able to cancel or change your order.

Returns of additional products

If you want to return your additional product/products (accessories), you must inform So Typical Me within 14 days after you receive your items. After this you have another 21 days to return the goods.

You will be responsible for the shipping costs according to the current postage table when you return it to the following address:

Burde Publishing AB
Box 3101
350 43, Växjö
Sweden

For unclaimed letters or parcels, we charge a fee, currently at £ 15, to cover costs of administration, shipping, return shipping and handling. Unclaimed packages are not covered under the right of withdrawal.

Claims and Complaints

If a product differs from what is stated in the agreement between you and So Typical Me or otherwise does not correspond to the description of the product provided by So Typical Me, you may file a claim. Only original defects are covered by the right of complaint. For example, the right of complaint does not cover errors caused by normal wear and tear. Claims to So Typical Me needs to be made within a reasonable time after the defect is discovered. So Typical Me reserves the right, first and foremost, to rectify the defect; or second, to redeliver the items; or, as a last resort, give you the option to repurchase the product.

Other

If you have questions regarding the meaning of the above-mentioned recommendations or the procedure of the right of withdrawal, complaints, damage during transportation or anything else, please contact us at info@sotypicalme.com

Personal data

In connection with your order, you agree that we are allowed to store and use your personal information in our business to fulfill the agreement we have with you. If your personal information is incorrect, incomplete or irrelevant, you have the right to request that such information be corrected or deleted. In this case, please contact us via e-mail at info@sotypicalme.com